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Within Warranty Service Request

Use this form to request a return code for collars that need servicing within their warranty period.

If you purchased your product from another seller then you can use this form to return the collar to us for repair within its warranty period. If your collar is no longer within warranty, then you will need to purchase a service from within the store and we will then provide you with instructions on how to send your collar to us for servicing.

If you purchased the collar in the UK but live outside the UK, then a shipping charge will be applied to return your collar. Please contact us first to get a quote for shipping charges back to yor own country. Enter the Country in the additional information field further down.